We reduced retail product listing times by 94% We deployed E.V.A. (Enhanced Virtual Assistant), a multi-agent AI system that ingests chaotic manufacturer data (PDFs, images, CSVs) and outputs SEO-ready descriptions. This reduced listing time from 45 minutes to 1 minute per item, saving £68,000 annually. The Challenge Manual listing of 6,000 SKUs took 45-60 minutes per item. Staff struggled with varied input formats (PDFs, URLs), creating a seasonal bottleneck. The Intervention Implemented a Python-based multi-agent system (E.V.A.) to ingest and normalise data from disparate sources, automatically generating on-brand content. The Result • 94% Time Reduction • £68k Annual Savings • 100% Voice Consistency
We saved 10 hours a week for a professional services team We implemented Automated Document Generation using templates and AI-assisted drafting. By removing manual drafting, we unlocked capacity worth £320k in potential new revenue. The Challenge Senior staff were spending expensive billable hours manually drafting routine client documentation, leaving no bandwidth for acquisition. The Intervention Deployed AI-assisted generation from existing templates with structured workflows, ensuring human validation on all outputs. The Result • 10 Hours Saved/Week/Person • £320k Revenue Potential • +8 New Client Capacity
We helped HR speed up responses by 85% We built an internal AI Policy Assistant that ingested 35 company policy documents. This reduced email queries by 30% and cut response times to under 3 minutes. The Challenge HR team buried in repetitive email queries (maternity, leave, appraisal). Senior staff acting as a "Help Desk" rather than strategists. The Intervention Secure ingestion of policy documents into a natural language query interface, providing instant answers with an escalation path. The Result • 85% Faster Response • 30% Email Reduction • <3 min Resolution Time
We reduced founder dependency for a marketing agency We standardised operations first, then implemented AI-enhanced proposal generation. This reduced the founder's operational time by 60% and enabled the team to handle onboarding. The Challenge A 6-year-old agency couldn't scale because the founder was the bottleneck for every proposal and client onboarding. The Intervention Systematisation followed by AI. We templated the founder's knowledge into AI prompts for proposal writing and lead generation. The Result • 60% Less Founder Ops Time • 3x Process Standardisation • £300k Revenue Target Enabled
We recovered £52,000 monthly revenue from a catering platform using abandoned baskets We switched channels from email to Real-time AI SMS. Triggered 15 minutes after abandonment, this achieved a 98% open rate and recovered £624k annualised revenue. The Challenge Losing £200k/month to abandoned carts. Traditional emails had <20% open rates and arrived too late for hungry customers. The Intervention Implemented a real-time AI monitoring layer that triggers personalised SMS interventions based on basket contents. The Result • £52k Monthly Recovered • 5x Recovery Rate Lift • 15 min Intervention Time
We increased lead conversion opportunities by 391% We deployed a 90-Second AI Response System. It responds 24/7 via SMS, increasing the lead capture rate from 22% to 100%. The Challenge Inbound leads were going cold due to slow manual follow-up. Competitors were winning simply by responding faster. The Intervention We deployed an AI agent that instant-responds to enquiries, qualifies intent, and books appointments directly into CRM. The Result • 391% Conversion Opportunity • 100% Capture Rate • 90 sec Response Time
We enabled 450% new client growth for a legal firm We combined Service Productisation with Automated Report Generation. By reducing report writing time by 75%, partners could focus entirely on client acquisition. The Challenge Growth constrained at 20-30%. Partners were bogged down in manual onboarding and compliance report writing. The Intervention Automated nurturing sequences for leads and AI-assisted drafting for compliance reports and status updates. The Result • 450% Growth Rate • 75% Less Report Time • 60% Less Admin Time
We accelerated defence contract mobilisation We designed a dual-speed AI architecture that enabled a defence contractor to reduce proposal turnaround time to just 5 days, adding over £3M in contract value. The Challenge Slow mobilisation frameworks were preventing the client from responding rapidly to complex defence procurement requests. The Intervention Implemented a secure, rapid-response AI framework that streamlined the proposal development process without compromising security. The Result • £3M+ Contract Value • 5 Day Proposal Turnaround • 100% Compliance
Lebara (Telecoms): Scaling to €750M Tim led the operational transformation that grew revenue from €120M to €750M, returning the business to profitability within 90 days. The Challenge Business needed a new strategy, cost control, and a scalable leadership structure to break past €100M. The Intervention Removed €10M+ excess costs, rebuilt the C-suite (CFO, HRD, CPO), and built a customer service function handling 50k calls/month. The Result • €750M Revenue Scale • 90 Days To Profitability • 30% Service Cost Reduction
Property Services: £900k Revenue Protected Strategic advisory to the Executive Board resulted in a 42% reduction in client churn and £900,000 in protected annual revenue. The Challenge Client churn was eroding growth at 2.45%. Sales conversion processes were leaking opportunities. The Intervention Implemented strategic retention protocols and optimised the website journey to improve suspect-to-won rates. The Result • £900k Revenue Protected • 42% Churn Reduction • +111% Win Rate
Manufacturing Leaders (B2B) Challenge: £15M business needed to accelerate pipeline. Result: +86% qualified lead flow in 28 days and £3M additional sales in Year 1.
Consulting (Services) Challenge: Consulting firm needing pipeline from scratch. Result: Built £1.1M pipeline in 90 days and reduced sales cycle by 58%.