Case Studies & ROI.
Verified.

The Challenge

A complex report took about two days to produce, and the research behind it was limited to what the team could read themselves. Safety sits on thousands of pages of standards and Government guidance. Reaching the clause that answers a specific question was slow enough that it shaped which jobs the business took on.

The Intervention

IgniteAI set up the framework for how Solent Check works with Claude Cowork: risk assessments from site inputs to the finished branded report, fire door inspection reports, research across standards and legislation, plus quotes, marketing, job set-up and invoicing. Chris is on the end of WhatsApp when a question comes up.

The Result

• • 3 days to 1 Complex Risk Assessment
• • 10 Hours Back per Person per Week
• • 16 Assessments in 6 Days, One Zoo Estate
• • 84 Door Sets and 541 Photos, One Report

The Challenge

Inefficiencies ran through the business's processes and systems. The team knew things had to change. The hard part was making the change happen.

The Intervention

IgniteAI brought a methodology and a clear view of what was possible, what was needed, how to get there and how long it would take. That became the AI strategy and the Claude Teams rollout.

The Result

• • 2 Hours Back per Person per Week

The Challenge

An audit of the business baselined productivity and where the time was going: sales quotes, concierge documents, costing and marketing. One document conversion job alone took 15 hours every three weeks.

The Intervention

IgniteAI rolled out Claude for Teams with Claude Cowork, built a company Cowork plugin, and ran a four-call enablement arc in which staff built their own skills and scheduled workflows. AI governance ran alongside: manifesto, policy, rollout runbook and DPIA.

The Result

• • 15 Hours to Seconds Document Conversion
• • 10 Minutes Faster per Quote
• • 6 Staff Running Skills They Built
• • Manifesto, Policy, DPIA Signed Off

The Challenge

Every RICS Level 2 and 3 report is written section by section to a professional standard. Survey analysis took 10 to 12 hours, drafting took 10 to 14, and compiling the finished report took another 3.

The Intervention

A build day configured Claude Cowork for the practice, with a written practice constitution and report standard. A skills build session then added the drafting skills for each report section, every one checked against the practice standard and a cross-examination test.

The Result

• • 10-12 Hours to 20 Minutes Survey Analysis
• • 10-14 Hours to 1 Report Drafting
• • 3 Hours to 1 Report Compiling
• • Daily Use Build Complete

The Challenge

Manual listing of 6,000 SKUs took 45-60 minutes per item. Staff struggled with varied input formats (PDFs, URLs), creating a seasonal bottleneck.

The Intervention

Implemented a Python-based multi-agent system (E.V.A.) to ingest and normalise data from disparate sources, automatically generating on-brand content.

The Result

• • 94% Time Reduction
• • £68k Annual Savings
• • 100% Voice Consistency

The Challenge

Senior staff were spending expensive billable hours manually drafting routine client documentation, leaving no capacity for acquisition.

The Intervention

Deployed AI-assisted generation from existing templates with structured workflows, ensuring human validation on all outputs.

The Result

• • 10 Hours Saved/Week/Person
• • £320k Revenue Potential
• • +8 New Client Capacity

The Challenge

HR team buried in repetitive email queries (maternity, leave, appraisal). Senior staff acting as a "Help Desk" rather than strategists.

The Intervention

Secure ingestion of policy documents into a natural language query interface, providing instant answers with an escalation path.

The Result

• • 85% Faster Response
• • 30% Email Reduction
• • <3 min Resolution Time

The Challenge

A 6-year-old agency couldn't scale because the founder was the bottleneck for every proposal and client onboarding.

The Intervention

Systematisation followed by AI. We templated the founder's knowledge into AI prompts for proposal writing and lead generation.

The Result

• • 60% Less Founder Ops Time
• • 3x Process Standardisation
• • £300k Revenue Target Enabled

The Challenge

Losing £200k/month to abandoned carts. Traditional emails had <20% open rates and arrived too late for hungry customers.

The Intervention

Implemented a real-time AI monitoring layer that triggers personalised SMS interventions based on basket contents.

The Result

• • £52k Monthly Recovered
• • 5x Recovery Rate Lift
• • 15 min Intervention Time

The Challenge

Inbound leads were going cold due to slow manual follow-up. Competitors were winning simply by responding faster.

The Intervention

We deployed an AI agent that instant-responds to enquiries, qualifies intent, and books appointments directly into CRM.

The Result

• • 391% Conversion Opportunity
• • 100% Capture Rate
• • 90 sec Response Time

The Challenge

Growth constrained at 20-30%. Partners were bogged down in manual onboarding and compliance report writing.

The Intervention

Automated nurturing sequences for leads and AI-assisted drafting for compliance reports and status updates.

The Result

• • 450% Growth Rate
• • 75% Less Report Time
• • 60% Less Admin Time

The Challenge

Slow mobilisation frameworks were preventing the client from responding rapidly to complex defence procurement requests.

The Intervention

Implemented a secure, rapid-response AI framework that streamlined the proposal development process without compromising security.

The Result

• • £3M+ Contract Value
• • 5 Day Proposal Turnaround
• • 100% Compliance

The Challenge

An advisory selling AI adoption had the same constraint as its clients. One person carrying discovery, delivery, sales and the back office, with nothing left over for growth.

The Intervention

Built the operating system we sell to clients, on our own business. Business context, role skills, scheduled workflows and a knowledge base that gets better the more we use it.

The Result

• • 5.3x June Run-Rate vs January
• • 489 Deliverables in Four Months
• • 9 Automations Running Unattended