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AI Glossary · plain English for UK business

What is the 3-5-4 Method?

The 3-5-4 Method is a 45-minute process-mapping technique for finding a first AI use case: three signs of friction, five questions that map the workflow, and four decisions about what to automate. It is designed to produce a scoped candidate rather than a list of ideas.

Why it matters for a UK business

It solves the problem most businesses have at the start: not a shortage of AI tools, but no idea which piece of their own work to point one at. Forty-five minutes, no purchase required.

What it looks like in practice

Three signs that a task is worth automating, five questions that map how the work actually flows, four boxes to sort each step into. The output is one specific, evidenced candidate task rather than a strategy document.

What to do about it

Run it on a piece of repeated work, not the whole job. Putting a client pack together is the right size. Looking after clients is not. If the first task turns out to be a poor candidate, that shows up fast and you pick another.

Related terms

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If this is the term that has come up in your business and you want it worked through against your own situation rather than in the abstract, that is a conversation, not a page.

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Written by Chris Duffy. Last reviewed .

Chris Duffy, founder of Ignite AI Solutions

About the author

Chris Duffy Founder and Chief AI Officer, Ignite AI Solutions

Chris is the founder of Ignite AI Solutions, a Certified Chief AI Officer and one of the Top 20 AI Leaders of 2026. He is a regular expert source for Forbes on AI and cybersecurity, and a member of the UKAI Council supporting accredited pathways for upskilling. He was nominated for 3 awards at the National AI Awards 2026, including the Aiconics Award for responsible AI. A UK Special Forces veteran, he now helps UK SMEs adopt AI safely and effectively.

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